I recently ordered the raw diamond necklace with hidden gems as a surprise gift for my mum.
Throughout the process from the order, to creation of three necklace and it's arrival at my home, the GOTS team kept me updated and sought my opinion. They sent me photos and kept me updated on the creation of the necklace, having maintenance transparency through the process. The necklace itself is hand crafted with such care, and detail. It also came packed nice and securely with a lovely little card and beautiful gift box. I felt listened to and taken care of through the entire process, not to mention the necklace itself was stunning!!!
I truly couldn't be happier with my purchase and also with the superb customer service I experienced!! Thanks again for the GOTS team!