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Customer Reviews
Based on 198 reviews
93%
(185)
4%
(7)
2%
(3)
1%
(1)
1%
(2)
S
Exactly what I hoped for! ![User picture]()
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First off the unboxing is my favorite! So perfectly down.
In to the ring, it’s perfect ❤️ we have it for a wedding ring. It’s very subtle inside, but when you step into the sunshine is when it shows all its glory. 💯 recommend.
M
Une bague citrine parfaite ![User picture]()
Tout est parfait, de l'emballage au bijoux, précieux, délicat, original, avec des échanges d'une extrême gentillesse, c'est un bijou qui me fait du bien, merci encore 😘
S
Very satisfied nonetheless ![User picture]()
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This was my engagement ring and I love it ! True to size. Went down a little like recommended and it fits perfectly. Packaging was really sweet with fun details about the stone. Giving only 4 stars because I had to pay extra shipping fees for "remote area delivery" although the carrier they ship with regularly ship to my house and I never heard about my address being considered remote. Also, please note the gems are more of a dusty blueish tone. Although it's perfect for my taste and a color I really enjoy, the pictures represented show more of a white pearlescent tint than what I received. I'm very satisfied regardless but it's something that might bother someone else.
Hi Shani,
Thank you for sharing your wonderful experience and lovely photos. I'm sure your valuable feedback will help many customers when they're deciding to purchase the rough opal ring with hidden gems :)
I'm deeply sorry about the additional shipping fee and I understand your confusion. Please know that the shipping price stated upon checkout is the shipping price that Gardens of the Sun and FedEx has agreed to ship to the recipient country. Normally, FedEx or other shipping carriers are able to ship our packages to any address within the country without additional cost.
However, unfortunately, certain shipping carriers have their own policy and reasons why some areas are considered remote, hence the more expensive shipping fees. In cases like this, we'd find another shipping carrier that doesn't consider the recipient's address as remote so our clients don't have to pay for the extra shipping fee. It's unfortunate that your address is considered remote by both FedEx and DHL. You can find the list of areas FedEx and DHL consider as remote through these links:
https://www.dhl.de/dam/images/Express/downloads/dhl-express-remote-areas-service.pdf
https://www.fedex.com/content/dam/fedex/us-united-states/services/Zipcodes_OPA_ODA.pdf
I hope you understand that the remote location pricing is beyond our control and we don't have a system yet to automatically integrate the price with FedEx and DHL remote location pricing. Hopefully, a system like this will be available in the future. We'd absolutely use this to deliver a better customer experience on our website.
Yes, our rough opals have slightly different base colors and different colorful flashes. I'm so glad to hear that you love the opal shade in your ring and that it fits perfectly on you!
Again, thank you for leaving us a review. I'm excited to see your next order, Shani. Please let us know if you have another address that isn't listed as remote area or if you need any help before placing an order. We'd be happy to help!
With love,
Maharani
L
perfect ![User picture]()
I have been dreaming of these rings for several years. I was finally able to make my dreams come true. I love these rings, and the meaning they have for me.
